Faqs | XEAST

XEAST is a Leading Supplier & Manufacturer of Professional Testing and Measuring Instruments in China.

XEAST is a leading supplier of thermal imager, laser level & digital oscilloscope in China. XEAST, your testing partner!

XEAST FAQs

Who are we?

XEAST is a leading manufacturer of Thermal Camera,Laser Level,Digital Oscilloscope,Laser Distance,Environmental tester etc in China.

Is sample order available?

Yes, it’s available.but you need to pay for it,If you place bulk order later,the sample order cost will be removed for you.

How long do you need to prepare sample?

Depend on different products, it may take 3-7 days.

What payment terms do you accept?

For samples, we accept Western Union,Paypal,Money Gram or T/T in advance. For bulk order, accept above terms and L/C.

How much will the express delivery cost for the sample?

The express delivery cost depends on the sample quantity, weight,and which country you would like to send. You can enquiry our salesman for exact information.

How to ship the products to us?

For sample order, we usually delivery by carrier like DHL, TNT, FEDEX etc; for bulk order, we are able to ship not only by above terms but also air or sea.

Do you provide OEM/ODM service?

Yes,we can,we have many years OEM/ODM experience.

If products have some quality problem, how would you deal with?

We will responsible for all the quality problems.

How long time we can get the warranty?

You will enjoy at least one year quality warranty for all of our products.

What’s the after-sales service you can provide?

We will do our best to service for all the issues to our products once you buy,thanks,